投诉2
2020-07-13 18:26
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339
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260079
来电要求投诉这个保险搭配设计不合理,客户称像长期意外和一些长期险种不能单独退,长期意外保险期满之后还不能
返还本金,坐席已解释保险公司推出保险都是有保险的搭配规则的,客户认为不合理不接受,并称当时购买时有返还型
的为什么没有给自己推荐?客户现在主要是认为这个保单不返还有异议,还有就是认为公司后续新福保保终寿和重疾这
种业务也非常不合理,坐席解释增加福保保保障提高了,客户完全不接受,没坚持要求投诉,烦请处理,谢谢!
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